The Confusion over Case Managers: How Can They Help?
When people do not have the support systems in place, or the support system is overwhelmed with the care of their loved one and don’t know the resources or where to turn for help, a professional case manager can be a real asset. The Case Management Society of America defines case management as “a collaborative process of assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual’s and family’s comprehensive health care through communication and available resources to promote quality, cost effective outcomes”. A case manager typically has a background in nursing or social… Read More...